Louisville Mojo: Louisville News, Events, Classifieds, Louisville Blogs, Forums and personals

Common Questions

Sales
Are you looking at the site as an incredible vehicle to gain awareness for your brand? Then you are truly exceptional among men and women, a giant in intellect, a scholar in the arts and mighty fine looking if you don't mind us saying so. Step right this way... http://www.LouisvilleMojo.com/Advertise.

Technical Support & Contact Us
Are you having a technical problem or a question about the site? If so, please check below. Alternately, you can post your question in the HELP & DISCUSSION FORUM. These are very useful tools that we've created in an attempt to further distance ourselves from you. If this fails, you can write us. We'll delegate your email to the top peon at the bottom of the totem pole. They in turn will probably forget about you, but if you're lucky you'll get a response. Don't expect us to be happy about it though.

To get started with technical support, please click a common question on the left, or select a topic below:

	The Good Primer - an introduction to Mojo.
		A welcome letter to newbies
		Advertising: Can I promote my events / service on Mojo?
		Advertising: I want to advertise on Mojo, who do I contact?
		BIG ERROR - You've lost your mojo!
		Can you give me so-and-sos email, phone, IP address, etc?
		Does Mojo really love me?
		Freedom of speech and First Amendment issues
		Glossary - some Mojo jargon
		How a handful of idiots were arrested for playing 'pranks' on Mojo
		How do I stay safe online?
		I want to start/stop receiving the Periodic Mojo Newsletter
		I want to submit a picture for Mojo Salutes...
		I'm going to sue you!
		In what other cities do you have a Mojo site?
		Is Mojo really free?
		Keeping your private parts private! Privacy Issues Five Ways that Metromojo.com Protects Your Privacy 1. Metromojo.com requires members to be eighteen or older to join. 2. Our proprietary hotbox messaging system allows members to communicate with one another, without revealing any personally identifiable information, including email addresses. 3. Our blacklist feature allows you to ignore unwanted messages, and blacklists are associated with the offending member’s profile, serving as a public warning to others. 4. Our comprehensive Abuse Reporting System allows members to easily document and file complaints against any user who has acted in a threatening or harassing manner. 5. The Metromojo.com Privacy Policy is Online Privacy Alliance compliant, meaning that we use industry best practices to safeguard your data and limit its exchange to third parties. For more, please refer to our Privacy policy. www.louisvillemojo.com/privacy.cfm If this does not answer your question, choose another topic or click here to contact support.
		Ten or more ways to be banned (dis-membered) from Mojo
		Where else can I get help on Mojo?
		Who are you people?
		Why is Mojo 18 and older only?
		Your Site Has Been Hacked! (Someone is accessing my account)
	On Being a Mofo - signing up, password problems, your account, etc.
		Gimme my Mojo. How do I join?
		How do I change my password and/or email address?
		I am trying to change the email address I use with Mojo
		I can't seem to log off of Mojo
		I didn't get my confirmation email, now what?
		I keep seeing someone else's info. Help!
		I've forgotten my password.
		My account/password has been compromised!
		My browser / computer is having problems when on Mojo...
		When I attempt to login/join Mojo it says I have abused the system?
		Why does Mojo keep asking me to login?
		Why don't my 'link' or 'image' buttons work in the forums or hotbox?
	All About Locals - creating your profile, the blacklist, posses, vouchers, etc.
		A mofo has passed away...
		Can I have multiple accounts/profiles on Mojo?
		Everything you need to know about the BLACKLIST
		Everything you need to know about the HOTLIST
		Everything you need to know about the POSSE
		Everything you need to know about the VOUCHERS
		How do I change my profile, age, etc?
		How do I create my profile?
		How do I remove my profile?
		How is the number for responses and profile views calculated?
		I can't get Mojo to accept the photo I've uploaded
		I'm moving through Mojo but the screens are not updating. I'm seeing old/wrong pages on Mojo?
		Inner Circle Payment Questions? Click here
		My "last login" date and time is not being updated on my profile.
		What is The Eye?
		Why does my profile/blog/etc look jacked up? (broken tables)
		Why hasn't my age updated on my profile / my birthday is wrong.
	The Hotbox - your Mojo message center
		Can I see who I've messaged before? Can I retrieve a message I've sent?
		How do I send a broadcast to my posse?
		How do I send a message to another mofo?
		How do I start/stop receiving hotbox notifications in my regular email?
		How to write an effective hotbox message
		I received an email notice, but when I visit the site there is nothing in my hotbox?
		I'm having trouble accessing Mojo on my phone.
		I'm receiving harassing/threatening hotbox messages. What do I do?
		Regarding hotbox content
	Live Groups
		Creating a Mojo Live Group
		How do I add other moderators to my live group?
		How do I make events appear in my Mojo Live Group?
		How do I make the music player appear in my live group?
		The rules for Mojo Live Groups
		Why was my live group deleted?
	The Happenings Calendar
		How do I add / edit a HAPPENINGS (calendar) event on Mojo?
		Why was my event deleted? (What NOT to do when posting events)
	Hawking Your Crap on Mojo (classifieds)
		How do I add / edit a classifed ad on Mojo?
		WARNING! Sellers beware...
		Why was my ad deleted? (what NOT to do in Classifieds)
	The Mojo Forums
		Can I be a moderator?
		Forum rules and etiquette... a must read!
	All Things Photos - profile pictures, photo galleries, mo'fone, and more
		File types and size limitations
		Photo Galleries
		Profile Pictures
	Channels - more of the good stuff
		How do I get published on Mojo?
		So, yeah, what are these channels all about?
	Deleting profiles - Why was I deleted? Will you delete someone for me?
		Hey, I don’t have the hotbox anymore, but so and so said such and such in a hotbox to me. Can you delete him?
		Hey, you deleted me for no reason! You just took my ex’s word for it and deleted me for no reason and she’s a liar with bad breath!
		I got deleted for harassing so and so. But they started it!
		I met this guy on Mojo and he won’t stop calling me on the phone/ messaging me on yahoo / showing up at my house. Can you delete him?
		i wanna kno what happend to my profile? I wasnt doing any thing wrong...
		I'm done with Mojo. Please delete my profile.
		Please reinstate my profile.
		Why was I deleted?
	Problems with another member
		I received a threatening/ crude/ harassing hotbox.
		Some really pretty lady messaged me and said she needs me to send money to Nigeria so she can get home to Kentucky and be my girlfriend. Should I?
		Someone is attacking me on their profile / in their blog / in a voucher.
		Someone is harassing me in the forums

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